Privacy Policy

Last updated: 30/06/2026

Deerman Consulting respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us, make an enquiry, or use our services.

Who we are

Deerman Consulting is a Plymouth-based IT, digital and business systems consultancy supporting businesses across Devon and Cornwall.

For the purposes of data protection law, the data controller is:

Deerman Consulting Limited
Company number: 14773733
Registered office: 8 Whiteford Road, Plymouth, PL3 5LX
Email: andy@deermanconsulting.co.uk

Information we collect

We may collect and process the following types of personal information:

  • your name;

  • business name;

  • email address;

  • telephone number;

  • information you provide when submitting an enquiry;

  • details relating to services you request or purchase from us;

  • billing and payment information;

  • correspondence between you and Deerman Consulting;

  • website usage information, such as pages visited, device type, browser type and general location data.

We only collect the information we need to respond to enquiries, provide services, manage our business and improve our website.

How we collect your information

We may collect personal information when you:

  • complete a contact form on our website;

  • email or telephone us;

  • book a call or meeting;

  • request a quote;

  • become a client;

  • subscribe to updates or marketing communications;

  • interact with our website.

We may also collect limited technical data through cookies and similar technologies. Please see our Cookie Policy for more information.

How we use your information

We use personal information to:

  • respond to enquiries;

  • provide quotes and proposals;

  • deliver consultancy, website, IT, project and business systems services;

  • manage client relationships;

  • process invoices and payments;

  • keep business and accounting records;

  • improve our website and services;

  • send relevant updates or marketing communications where permitted;

  • comply with legal and regulatory obligations;

  • protect our business, website and clients.

Our lawful basis for using your information

We only use personal information where we have a lawful basis to do so. This may include:

Contract
Where we need to use your information to provide services to you or take steps before entering into a contract.

Legitimate interests
Where we have a business reason to use your information, such as responding to enquiries, managing client relationships, improving our services and protecting our business.

Legal obligation
Where we need to keep records or share information to comply with legal, tax or regulatory requirements.

Consent
Where you have given consent, for example for certain marketing communications or non-essential cookies. You can withdraw consent at any time.

Marketing

We may contact business customers or prospective business customers with relevant information about our services where permitted by law.

You can opt out of marketing communications at any time by contacting us at [Insert email address] or by using any unsubscribe link included in our emails.

We will not sell your personal information to third parties.

Who we share your information with

We may share personal information with trusted third parties where necessary to operate our business and provide our services. This may include:

  • website hosting providers;

  • email and communication providers;

  • cloud storage providers;

  • accounting and bookkeeping providers;

  • payment processors;

  • analytics providers;

  • professional advisers;

  • subcontractors or delivery partners where required for a project;

  • legal, regulatory or public authorities where required by law.

We only share personal information where necessary and expect third parties to protect it appropriately.

International transfers

Some of the systems or service providers we use may process data outside the UK. Where this happens, we will take reasonable steps to ensure appropriate safeguards are in place to protect your personal information.

How long we keep your information

We only keep personal information for as long as necessary for the purpose it was collected.

As a general guide:

  • enquiry information may be kept for up to [insert period, e.g. 24 months];

  • client records may be kept for the duration of the client relationship;

  • financial and accounting records are usually kept for up to six years;

  • marketing preferences may be kept until you opt out or ask us to delete them;

  • website analytics data may be retained for the period set by the relevant analytics provider.

We may keep some information for longer where required by law, to resolve disputes, or to protect our legal rights.

How we protect your information

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure or alteration.

These measures may include secure systems, restricted access, password protection, appropriate data storage and regular review of the information we hold.

Your rights

Under data protection law, you have rights in relation to your personal information. These may include the right to:

  • access the personal information we hold about you;

  • ask us to correct inaccurate information;

  • ask us to delete your information;

  • restrict how we use your information;

  • object to certain uses of your information;

  • request a copy of your information in a portable format;

  • withdraw consent where we rely on consent;

  • complain to the Information Commissioner’s Office.

To exercise your rights, please contact us at [Insert email address].

You also have the right to complain to the Information Commissioner’s Office at www.ico.org.uk if you are unhappy with how we handle your personal information.

Links to other websites

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those websites. You should read their privacy policies before providing any personal information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be published on this page with the updated date shown above.